Laundry Wash Barn - Laundry & Dry Cleaners in Dubai

FAQ

HOW IT WORKS

This template is designed with a unique and simple, so that it can promote and laundry business solution.

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F.A.Q

This template is designed with a unique and simple, so that it can promote and laundry business solution.

YOUR FIRST ORDER!

1.) What do I need to prepare for the first pickup?

Simply have your garments prepared! Your LaundryMan Agent will bring LaundryMan packs to put your loose garments in, so it assists with having them all together. Carry bags will likewise be provided for your future orders. Black carry bags for Full Service white bags for Ironing Only Blue Bag for Wash and Fold Please seperate your things for each service. Anything in the White pack will be washed at required temperature, tumble-dried on medium temperature, and will be conveniently collapsed.

2.) What territories do you cover?

We cover a wide space of Dubai. The fastest method to see whether we cover your territory is to check our list beneath. Dubai Internet City - Dubai Production City - Dubai Sports City - Dubai Studio City - Green Community Village - Jebel Ali Village - JBR - JLT - Jumeirah - Jumeirah Golf Estates - Jumeirah Heights - Jumeirah Islands - Jumeirah Park - JVC - JVT - Motor City - Springs & Meadows - The Greens - The Lakes - The Palm Jumeirah - Umm Al Sheif - Umm Suqeim - Al Bada’a - Al Barsha - Al Furjan - Al Quoz - Al Safa - Al Satwa - City Walk - Al Wasl Arabian Ranches - Barsha Heights - Business Bay - DIFC - DIP - Discovery Gardens - Downtown Dubai - Dubai Design District - Dubai Marina

3.) What amount of time does cleaning require?

We mean to gather your garments, clean them to an expert norm and get them back to you inside 48 hours. Assuming you'd incline toward we went a little more slow, that is not an issue – just let us know when you need your garments back. In the event that you need the garments the next day from pickup, extra 50% additional charge will apply.

4.) Would i be able to add additional things to my request when you collect?

Yes, totally – simply give the additional things to your Laundrywashbarn Agent and we will change your bill likewise.

5.) Which things need to be laundered and which need to be dry cleaned?

Try not to stress in case you're uncertain how your garments ought to be dealt with — we'll check the mark for you and deal with everything. Kindly note that we can't check care names of things in Wash& Fold orders, so kindly separate launder and washed things if necessary. We suggest excluding shirts in Wash and Fold orders, to guarantee they are squeezed to a fresh completion.

6.) Would i be able to place an order by telephone, whatsapp or email?

Yes, We currently support orders through those channels. Our Laundrywashbarn app will be available soon on iOS or Android to provide a convenient and seamless transaction with ease method.

7.) How can I say whether you can clean a particular sort of garments?

In the event that you can't track down a suitable classification, it's ideal to contact Customer Care at +971-545870441 or [email protected] so we can advise you without a doubt.

8.) I don't know how my things need to be cleaned. How would it be a good idea for me to respond?

Try not to stress. We're specialists at managing the present circumstance! We'll generally put forth a valiant effort to ensure your garments are taken care of effectively and with most extreme consideration. On the off chance that there's any uncertainty or we can't discover a consideration name, we'll return the thing to you un-cleaned so there's no chance of harm to your things.

9.) Where are my garments cleaned?

At our first rate office! We realize it can appear to be unusual to give your garments to an outsider, however our group of experienced cleaners will consistently deal with your garments with the most extreme consideration and regard.

10.) For what reason do ladies' blouses cost more than men's shirt?

Cleaning ladies' shirts and blouses costs marginally more since they commonly throw a tailored fit and variable style than a man's shirt. This implies they should be hand-completed and require additional time and consideration to guarantee an excellent completion.

11.) Imagine a scenario in which my garments are harmed.?

Your garments are in safe hands and occurrences of harm are very uncommon – yet we comprehend it's a characteristic mark of concern. In a (incredibly) uncommon occasion your thing is harmed, we'll remunerate you as per our strategy. Kindly allude to the T&Cs for additional subtleties.

12.) Would you be able to eliminate all stains?

Our groups utilize the greatest gear and industry-driving stain expulsion items accessible – yet a few stains can stump even us. We'll generally make an honest effort and we offer a free re-clean in case you're at any point disappointed with the quality we give, yet sadly we can't ensure to eliminate all stains.

WASH & FOLD

1.) Are there any garments you can't spotless in Wash and Fold?

Please don't think that we can't wash and fold any spcific item. We are the specialist in silk, leather, fur, velvet, cashmere or any dry clean.

2.) Do I have to sort my garments into colors and whites?

Try not to stress over arranging garments – we'll do that for you. You should simply ensure you do exclude launder things with a Wash and Fold request.

3.) What temperature do you wash the garments at?

We measure all Wash and Fold orders at a standard 30 degree temperature.

4.) Do you dry my garments?

Indeed, all garments in a Wash and Fold request are tumble dried at a medium warmth. Kindly ensure your garments are tumble dry amicable!

COLLECTION & DELIVERY

1.) When would you be able to gather my request?

We are free from 09:001 AM to 11:00 PM, 7 days every week.

2.) Can I plan pickup and conveyance at various areas?

Not right now. Right now pickup and conveyance should be at a similar area, however we'll add multi-area arranges very soon.

4.) Can I give you back my holders from a past request?

Indeed, obviously! Kindly hand them over to your Laundrywashbarn Executive on your next assortment. We'll reuse them for you.

5.) Can I reschedule an assortment or conveyance?

Indeed, you can change the assortment or conveyance time by reaching Customer Care at [email protected]. If it's not too much trouble, note, there is a crossing out expense of 10 AED for any assortment which is dropped or rescheduled at under 1 hour notice.

6.) I missed a planned assortment/conveyance, what do I do?

Try not to freeze, you should simply contact Customer Care at [email protected] to organize another time. Then again, we will attempt to get in touch with you and organize another assortment or conveyance time for a time of 30 days. In the event that you've not guaranteed your garments inside 90 days we claim all authority to offer them to an enrolled UAE noble cause of our decision.

7.) Can I drop my request?

Indeed, you can drop the request as long as 1 hour before the planned pickup opening. On the off chance that your pickup space is inside the following hour, kindly contact Customer Care through +971 545870441 [email protected]. Dropping your request under 1 hour before a booked assortment or neglecting to be available will bring about a 10 AED extra charge for the advantage.

8.) Where would i be able to discover my request history?

Your request history is accessible in the laundrywashbarn.co account on the off chance that you make account. Open Laundrywashbarn account on your work area/telephone and tap the setting on the upper right – that will show you any open or past orders.

9.) Why is my assortment/conveyance opening turned gray out?

That is on the grounds that we're occupied at those occasions and can't take additional orders, apologies! If it's not too much trouble, pick another accessible time and we'll see you at that point.

10.) What are your client care hours?

We're here and eager to assist from 09:00 AM to 11:00 PM day by day. If it's not too much trouble, reach us by email at [email protected].

PAYMENT POLICY & FEEDBACK

1.) When will my card be charged?

We utilize an exceptionally gotten stage called POS Terminal at store and Payment passage coordinate at Checkout to gather installments. At the point when you put in a request with laundrywashbarn.co, Checkout ties down the sum to guarantee installment is conceivable however doesn't straightforwardly charge your card until your garments are gotten at our office. We just gather installment whenever we've begun cleaning your garments. If the got sum is unique in relation to the real measure of the things got, we will deliver the hang on the got sum at that point catch the right sum. If it's not too much trouble, note, a few banks may show the security hold as a new exchange, however we just gather when we begin cleaning your things.

2.) How would i be able to pay?

We acknowledge Visa and MasterCard. We can acknowledge installments in real money/Credit or Debit card/Online installment right now. You're free to tip your Laundrywashbarn Agents in the event that you wish to and all tips go straightforwardly to them.

3.) How are my card subtleties sent and put away?

We use Checkout for preparing installments and all touchy data is scrambled utilizing SSL (the business standard) prior to being sent. Our workers don't store your card subtleties to guarantee an additional degree of safety. Kindly see Checkout for additional subtleties.

4.) Is there a base request?

Indeed, there is a base request esteem and any request under this sum will be charged at the base request esteem. You can utilize vouchers and reference codes to bring down the sum you really pay, yet a few advancements may influence the base request esteem.

5.) What is your evaluating?

To see the most recent costs if it's not too much trouble, download the application or visit

6.) have an overall enquiry, how might I contact the group?

A debt of gratitude is in order for reaching out – you can contact us at +971 545870441 On the other hand, in the event that you have an idea for how we can improve, you can arrive at the group at [email protected]

7.) What in the event that I need to submit a question?

If it's not too much trouble, contact the Customer Care group at +971 545870441 or email at [email protected]. We treat all objections with the most extreme significance and as a chance to improve the nature of our administration.

The Laundry Wash Barn is a one of a kind clothing in Dubai that can address every one of your issues with an astonishing nature of administration where the most recent and state-of-the-art innovation is utilized. Being situated in the core of Dubai makes it simple to arrive at all areas consistently whenever.

FAQ